Data Solutions Team

 

The Data Solutions Team meticulously analyzes and interprets complex datasets to uncover trends, patterns, and insights that drive strategic business decisions. Their expertise in Power BI allows them to create interactive and visually compelling dashboards that provide real-time data visualization. This enables clients to monitor key performance indicators and make informed decisions swiftly.

 

In addition, the team designs and implements customized SharePoint solutions that enhance team collaboration and streamline business processes. They ensure that the SharePoint environment is tailored to meet the unique needs of each client, facilitating efficient document management, workflow automation, and secure information sharing.

 

Technical Support Team

 

The Technical Support Team has a solid foundation in PC hardware and network administration, which is essential for managing and troubleshooting IT infrastructure.

Their principal role involves providing outstanding technical support to both the team and clients, effectively addressing a range of hardware and software issues. By gaining insight into various methodologies for performing tasks, they enhance their troubleshooting efficiency, ensuring that both the team and clients operate at optimal levels of productivity and efficiency.

 

Customer Support Team

 

The Customer Support Team is responsible for handling reports and offering customer solutions. Working closely with Oathkeeper and as SharePoint Administrators, they maintain and ensure the smooth operation of the SharePoint website, implementing updates to enhance functionality and user experience.

As part of the team, they actively participate in site maintenance, issue resolution, and process improvements to enhance user accessibility. By collaborating with colleagues, they help ensure the website operates smoothly, making it easier for teams to work efficiently and access the resources they need.

 

At Knights Innovation Support Centre, our commitment to excellence in data solutions, technical support, and customer service empowers businesses to achieve their goals and thrive in a competitive landscape.